| Summary | Certificate |
Heung-A Line will actively implement the established management system, improve the quality of transportation services through continuous improvement, pursue sustainability of companies and society, increase future competitiveness, and continue to strive to provide differentiated economic and social values to customers.
Quality Management
Quality Management Objectives
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01
Customer satisfaction increased by 2 points year-on-year
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02
Employee competency development training implementation rate increased by 10% compared to the previous year
Quality Management Policy
Improve service quality by establishing an optimal quality management system and continuously improving it.
strive to provide the best service to our customers by training professionals through systematic education and training.
Share quality management policies and goals with workers and other stakeholders and work together to achieve them.
Safety and Health Management
Safety and Health Management Objectives
- Zeroization of industrial accidents
Safety and Health Management Policy
The safety and health management system is established, implemented, and continuously developed to provide workers with healthy working conditions.
Efforts shall be made to thoroughly comply with laws and regulations related to safety and health, and to eliminate risk factors and reduce safety and health risks through regular risk assessment.
Systematic education and training are provided to raise workers' awareness of safety and health, and a mature safety and health culture is created by participating in autonomous safety and health activities.
Share safety and health management policies and goals with workers and other stakeholders and cooperate with each other to achieve them.
Environmental Management
Environmental Management Objectives
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01
Achieve 2% energy savings
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02
Achieve 2% Waste Reduction
Environmental Management Policy
Participate in environmental protection by establishing an environmental management system and continuously inspecting its implementation.
Efforts shall be made to prevent environmental pollution by thoroughly complying with environmental laws and regulations and regularly evaluating environmental impacts.
To raise workers' awareness of environmental protection, systematic education and training are provided, and a mature environmental protection culture is created by participating in autonomous environmental protection activities.
Share environmental management policies and goals with workers and other stakeholders and work together to achieve them.